Quality

Voss is committed to upholding world-class quality standards in materials, processes, engineering, manufacturing and customer service.  Through our quality management system and becoming ISO certified in 2016, Voss strives with a systematic approach to continually improve and evolve in achieving and surpassing industry and customer standards and requirements.  Voss works closely with our customers to understand their unique requirements, which allows us to tailor a quality plan to ensure your product conforms to your policy and expectations.  With the use of a climate controlled room, a coordinate measurement system (CMM) (48” x 24” x 12”), a vision system, optical comparator, (2) helium leak detectors, measurement tools that are calibrated to international standards and Minitab, Voss is equipped to ensure that we deliver a product that meets the dimensions, tolerances and functions that you expect.  With our commitment to quality, on-time delivery, and customer satisfaction Voss continues to build our reliability and trust with our customers which will allow us to continue fulfilling your needs through innovation, expertise and technology for years to come. 

Voss Manufacturing Quality Policy 

Voss Manufacturing designs and builds tooling, equipment, fabrications and machined components for the heat transfer and custom machinery markets. 

  • We are committed to comply with our customer’s requirements for product quality, delivery and service and to maintain a quality system which is appropriate to meet this purpose. 
  • Regular and effective communication and education regarding quality processes and performance will be made to nurture a culture of quality excellence. 
  • We are committed to comply with quality requirements and to continually improve the effectiveness of the quality management system. 
  • Clearly defined and documented objectives have been established to support effective application and continual improvement of quality. 
  • We are committed to monitor and improve the quality management system through the use of audits, measurement and reporting of key elements of performance and feedback from customers and other stakeholders. 

 

Current ISO certificate (LINK) 

Customer satisfaction survey (LINK)